Shipping Policy
Processing Time:
• Orders are processed within 1-3 business days and typically arrive within 3-5 business days after processing.
Estimated Delivery Times:
• Domestic Shipping: 3-7 business days.
• International Shipping: 7-14 business days.
Shipping Charges:
• Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping method. This ensures accurate pricing tailored to your specific location and the size of your order.
Lost or Stolen Packages:
• If a package is lost or marked as delivered but not received, customers should:
1. Wait 5 additional days for delayed tracking updates.
2. Contact the local post office with the tracking number.
3. Reach out to our customer support team at email@smileclothing.com. Please include your order number, tracking information, and any relevant details regarding the issue.
Order Changes or Cancellations:
• Changes or cancellations can only be accommodated if the order hasn’t shipped.
• Once shipped, the order is final, and standard return policies apply.